All Grown Up: Pipsnacks Debuts New Snacks, Fresh Packaging

After winning a $200,000 investment on Shark Tank in 2014, Pipsnacks gained national attention for its small-batch, small kernel popcorn. Teresa Tsou, who-co-founded Pipsnacks with her husband, Jeff Martin, and his sister, Jen, said a $6 million investment from innovation center Factory in March helped the company achieve a long-time goal: updating more “favorite childhood snacks” with “sophisticated flavors” and clean ingredient lists.

“We’re in a place where we wanted to pop a little bit more off the shelf,” Jen Martin said. “We also wanted to bring lightness to the bag. It’s about clean, heirloom ingredients — not necessarily about adding extra functionality.”
Nutrition also plays a role, with the previous callouts on Pipcorn’s packaging for “small batch” and “gluten-free” replaced by statements highlighting that the product is lower in fat and calories than conventional options, while the Corn Balls’ packaging calls out “real” ingredients and a lack of artificial colors.
Although there is still plenty of information about the products’ heirloom nature on the package, the new look focuses less on the “artisanal” aspect, and more on a futuristic vibe, Jen Martin said. The company’s revamped website, which launches next month, will also reflect the change.
“It was time to go from a small artisanal looking brand to what we really are,” Jen Martin said. “[Consumers] want a brand they can really trust and we wanted to make sure that what’s inside of the bag is clearly reflected on the outside.”
Perhaps the move away from artisanal also reflects the brand’s broader distribution goals. Pipsnacks, which is currently sold in about 3,500 stores, hopes to expand distribution to conventional retailers this year, Tsou said. She added that conventional retailers are now seeking the same level of clean, quality ingredients as natural retailers.
With this focus — and Factory’s assistance with production and supply chain — the brand is also lowering prices. At Whole Foods, Pipcorn’s products will drop from $4.99 to $3.99. Jeff Martin explained that the company has wanted to lower the prices for a while.
“That’s the way we win,” he added. Consumer education and field marketing will also play a major role in growing the brand, he said.
But all of this takes time and effort. With the Factory investment, the team has been commuting from Brooklyn, but Jeff Martin and Tsou will soon move to the Lehigh Valley to work directly with Factory on logistics and operations. With two large projects under their belts, both Factory and Pipsnacks are ready for the future.
“[Factory] saw the way we work,” he said. “It’s a great snapshot of how things will be done going forward.”

