Position Title: Senior Supply Chain Manager
Reports To: VP of Operations
Location: Hood River, OR (on-site)
Position Summary:
The Senior Supply Chain Manager leads Full Sail's Supply Chain department, owning the full planning and execution cycle: demand planning, production scheduling, inventory management and accuracy, procurement, and order fulfillment. They are a hands-on leader who builds accountable teams, drives ERP discipline, and partners closely with both internal teams; Production, Sales, and Finance and external stakeholders to keep our operations and customer relationships running at a high level.
This role is a strong fit for someone who thrives in a lean, dynamic environment, takes pride in operational excellence, and knows how to build structure without bureaucracy.
Job Duties & Responsibilities:
Planning & Scheduling
- Own and execute the S&OP process — translate demand signals into production schedules, material requirements, and capacity plans across all customer programs
- Develop and maintain master production schedules aligned to order fulfillment, customer lead times, packaging line capacity, and ingredient availability
- Communicate proactively with contract customers, distributors and sales teams on schedule changes, lead times, and production status
- Lead financial close planning processes and ensure production variance reporting is accurate and timely
Inventory & Procurement
- Set and manage inventory targets across raw materials, WIP, and finished goods to balance service levels with working capital
- Oversee procurement of ingredients, packaging materials, and indirect supplies — managing supplier relationships, pricing, and lead times
- Drive cycle counting, physical inventory accuracy, and E&O (excess and obsolete) reduction programs
- Ensure all system and physical inventory movements happen in tandem — no shadow systems
Warehouse & Logistics
- Directly manage the Warehouse Supervisor and oversee all warehouse operations: receiving, storage, kitting, staging, and finished goods shipping
- Manage outbound logistics for distributors and contract customer orders — coordinating with 3PL providers, carriers, and customer logistics teams
- Manage logistics for internal (Pub) and local delivery orders
- Ensure warehouse operations meet food safety, FIFO, and TTB compliance standards
ERP & Reporting
- Serve as the functional owner of supply chain processes within our ERP system (NetSuite preferred); ensure data integrity across BOMs, item records, and planning parameters
- Drive adoption of ERP-based workflows — reduce reliance on spreadsheets and off-system tracking
- Partner with Operations and Finance to develop reporting dashboards and KPIs that give leadership real-time visibility into supply chain health
- Ensure timely and accurate reporting to stakeholders including contract customers
Team Leadership
- Lead, develop, and hold accountable a team of planners, a logistics coordinator, inventory specialists, and warehouse staff
- Build a culture of operational discipline, continuous improvement, and clear ownership
- Partner with HR on hiring, onboarding, and performance management for Supply Chain team members
- Provide coaching and career development support to grow internal talent
Cross-Functional Collaboration
- Work closely with the Brewing, Packaging, and QA teams to align supply plans with operational needs
- Serve as the primary Supply Chain contact for contract manufacturing customers — managing expectations, resolving issues, and building strong relationships
- Collaborate with Finance on cost modeling, variance analysis, and budget planning
- Participate in BRC, TTB, and Costco supplier audit preparation as it relates to supply chain processes
- Provide reporting to support all functions of the department (e.g., forecast, orders, inventory accuracy, etc.)
Qualifications:
- 7+ years of supply chain experience in food or beverage manufacturing, with at least 3 years managing a team
- Bachelor's degree in supply chain management or related field
- Direct experience managing warehouse, planning, and/or logistics functions — not just planning-only roles
- Demonstrated ERP proficiency; NetSuite experience strongly preferred
- Strong inventory management skills — able to set targets, manage turns, and run cycle count programs
- Proven ability to build and hold accountable a team in a fast-paced, lean environment
- Excellent communicator — comfortable interacting with customers, vendors, and senior leadership
- Strong customer advocate with and outside-in view to drive high service levels and satisfaction.
Preferred Qualifications:
- Master's degree in supply chain management or related field
- Experience working with contract manufacturing customers or operating as a co-packer / contract manufacturer
- APICS/CPIM or similar supply chain certification
- Familiarity with TTB regulations, food safety standards, or OLCC requirements
- Experience supporting Costco or other major retail supplier audits
- Bilingual (English/Spanish) is a plus