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Operations Associate

The Naked Market

WHO WE ARE

Founded in 2018, The Naked Market is a new age food and beverage CPG startup. We care deeply about health and nutrition and firmly believe that the current offerings in the consumer packaged food space are not nearly sufficient enough to satiate the demand from consumers for healthy, nutritious alternatives.

To capitalize on this opportunity, we have built an omni-channel (sell online & offline) food & beverage platform that creates & launches health oriented brands/products across a variety of categories. We pride ourselves on embracing our direct relationship with consumers & having the infrastructure to quickly bring them the trending products they are looking for. We currently own three brands including: Flock Chicken Chips, Avo Crazy Avocado Puffs, Project Breakfast, and have several others we will be launching. Most importantly, each of our brands is aligned with a meaningful cause or charity.

The Naked Market is based in San Francisco and we are backed by some amazing investors with deep domain experience. Come join us on our mission to create the CPG company of the future, one that leaves you feeling great both on the inside & out!

 

ABOUT THE ROLE

Want to help transform the healthy snacking industry? Our team is looking for an experienced, hard-working Operations Associate to join our team in San Francisco, CA. The position will oversee and ensure that the day-to-day needs of the business are met with a focus on customer service. Including responsibility for customer service channels (Facebook, Instagram, email, etc) project management, production, QA, supply chain, resource coordination, and client onboarding. 

This role is based in our San Francisco office and will be working closely with all internal parties (graphic design, strategy, finance and marketing). An ideal candidate will have strong operational intelligence and will play a critical role in driving growth of the business. As an associate, you’ll be a role model for rolling your sleeves up and getting things done!

 

WHAT YOU’LL DO
  • Create a customer service strategy that aligns with each brand's needs

  • Oversee the day-to-day needs of the business are met

  • Ad-hoc reporting, both customer service related metrics and others

  • Coordinate production & delivery logistics (i.e. ingredient ordering, shipping, etc.)

  • Manage the client onboarding process (i.e. distributors, manufacturers, offline retail partners)

  • Set vision for Operations at The Naked Market by rolling your sleeves up and getting things done

     

WHO YOU ARE
  • Have at least 1-3 years of working experience (ideally F&B or Consumer); Operations, Consulting or Finance experience required

  • Have exceptional communication skills - you are proactive, organized, clear, and action-oriented

  • Excited about customer service

  • Enjoys working in a fast-paced and ever-changing work environment

  • Passionate about health & wellness

  • Loves to eat!

  • We do not restrict our application pool based on education degrees, if you have strong professional experience, we want you to apply!

     

THE NAKED MARKET
  • Casual work environment. We promote a work hard play hard mentality in the office and have a deep appreciation for work/life balance.

  • We invest in your wellbeing. We encourage employees to allocate time to their fitness, health & wellness needs outside of the office. 

  • We offer competitive compensation packages. This includes a competitive starting salary & equity package.

  • And so much more...We have an awesome office located in the vibrant Marina District. We have weekly team activities (Barry’s Bootcamp, happy hours, ski weekends etc.) We also organize monthly opportunities to volunteer with the charitable organizations associated with our brands.



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