NOSH LiveNosh

Assistant General Manager - Mountain Dining

Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Classifcation: Winter Seaonal 2019/2020

Job Type: Full Time


Job Summary

Join our Food and Beverage team as an Assistant General Manager at one of our Full Service or Quick Service Restaurant locations. This position is responsible for assisting the General Manager with restaurant oversight and will ensure all food and beverage standards are upheld while providing an extraordinary dining experience. The Assistant General Manager is responsible for the day-to-day operations, guest satisfaction and employee management of the restaurant.


Job Responsibilities


  • Ensure a high quality guest service experience by maintaining a high standard for overall appearance and cleanliness
  • Open and close assigned location including accurate cash handling procedures and completion of necessary daily financial paperwork
  • Follow all environmental health guidelines, ServSafe best practices and Vail Resorts safety standards
  • Maintain adequate inventory levels of all products according to business levels through accurate ordering
  • Participate in monthly inventory counts
  • Operate facilities at proper staffing levels to budget based on changing guest volume
  • Ensure facilities and employees have necessary tools and equipment to effectively do their jobs

Budgeting, Finance, and Inventory Control

  • Pro-actively manage location’s financial performance by monitoring financial reporting, participating in annual budget review process and monthly financial reviews
  • Perform billing and payroll, in a timely and accurate manner, including calculation of gratuity distribution
  • Routinely check product sales mix and work with the culinary team to create unique offerings within our budgeted COS targets
  • Consistently complete operational audits to ensure location is operating to standards

Leadership and Training

  • Ensure all company standards are being met and assure adequate staffing and supervision
  • Schedule and discipline of all food and beverage staff
  • Hold daily huddles, and weekly staff meetings and training to uphold company and resort standards
  • Monitor staff performance through coaching, counseling, and progressive discipline
  • Form cohesive team encompassing all staff members
  • Hold staff accountable to Company standards including TIPS alcohol procedures, CA food handler’s certifications and all internal training requirements


  • Maintain consistent and meaningful communication with staff through meetings, emails and 1-on-1 conversations
  • Collaborate and communicate with various internal departments and committees as deemed appropriate by manager and supervisor
  • Verbally communicate, in a calm, positive demeanor, during the course of all functions with all location and resort employees


Job Requirements

  • 3 years previous food and beverage management experience
  • ServSafe Certification (or ability to obtain within first 30 days of hire)
  • TIPS certification and Food Handler certification (or ability to obtain within 30 days of hire)
  • Intermediate computer skills: Microsoft Office Suite, POS software, ordering software, Time & Labor software
  • Participative, lead by example management style with hands-on work ethic
  • Excellent communication and guest service skills
  • Ability to attend work in winter weather environment

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